Sadly, the voice mail is probably full from other puppy buyers wtih the same problem
If you are a new member or lurker considering a havanese reading this..PLEASE take the time to read our link on the front page on "HOW to FIND a reputable breeder" IT is well worth the time spent, enjoying a cup of coffee or tea and reading the suggestions to become knowledgeable about the RED flags that you should be watching for when looking for a puppy to add to your family.
I would try Facebook, or google, maybe you can find something online about where she works or family members who may know how to reach her directly.
Kara