I was so mad last week... - Havanese Forum : Havanese Forums
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post #1 of 13 (permalink) Old 08-07-2010, 09:55 PM Thread Starter
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Angry I was so mad last week...

On total accident I found a fully engorged tick feeding on Sully. I was at my in-laws and had to remove it with a pair of pliers, since it was 1am and they were not up to steer us toward tweezers. I fully removed the said tick and used the alcohol wipes from my first aid kit on Sully. He laid there and didn't even whimper.

So what's the big deal right, a tick. Well I may over 70 bucks for Advantix, originally advised from my vet. Why on earth did this happen. With the coming and goings in the days before the discovery, I hadn't noticed that Sully had basically stopped eating. In total it was 5 days. He suffered a horrid allergic reaction to the tick. Fever, no food, more lethargic than usual. And we are not sure if it was necrosis or just a sever reaction from the tick but there was a sore adjacent to the ticks location. I called the vet first thing monday morning to ask for guidance, should I bring him in? I kid you not in what I am about to tell you next. I was told since the Advantix was not purchased at the clinic all questions need to be asked to those who we purchased the product from. Talk about a shake down! That lady at the front desk is flat out VILE!

I was assisted by the vet that lived about a mile from our home. He encouraged to push fluids. And I did. I also called Bayer and talked to the customer no-service. The first lady said well 2% of ticks can superseded the product. Fine, whatever, but the laps in the product made my dog sick. What are you going to do about it? Nothing, in case you were wondering. i was then forward to a "vet tech" who was kinder and gave me an address to send the products back for a refund. It's not the money you putzes, help my darn dog! Sully started to come around Tuesday night AFTER I called the vet clinic back and refused to get off the phone till I spoke with the head vet. Who tried to "suggest" I purchase the Frontline from them, but it was wrong for his front desk to shrug off Sully's condition. No, I will be buying from Heartland Vet Supply, it was them who helped my fur-baby, and we had never brought him in there to see the vets before. I was so mad, I missed my weekly Ticks Me Off Tuesday blog post since it all came to a head that day. This will likely be cut and pasted for next weeks post. I will no longer be using Advantix. I understand nothing is 100% but come on, my dog was very sick due to a failure of that product.

~Krimsin
Proud Wife to Corey, Mother to Logan, and Fur-Mommy to Sully!

My Blog, Logan's Blog, and of course Sully's Blog
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post #2 of 13 (permalink) Old 08-07-2010, 11:29 PM
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Poor little Sully!! I'm very glad he's on the mend. Ticks are absolutely revolting, and the vet's office-I'd be furious too.
Hope the frontline does the trick.

Beth, Pixie Puff and MiG too
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post #3 of 13 (permalink) Old 08-08-2010, 08:34 AM
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Krimsin, I do hope Sully is much better and has no lasting effects from the tick bite. We live in an area of the Country with ticks and our property is covered with trees and deer. Our girls are on Frontline Plus and we still have pulled several ticks off them, most were very small.

If any vet’s staff gave me that attitude when my dog was sick I’d make sure the vet(s) in that office knew what had been said and that it had cost them a client. I did hear one vet say if you want prescriptions to order medications then call that place when you have an emergency. I would never use that vet but it did make me think how good my vet has always been to meet me day, night or weekends.

Friday my new little rescue had to have an eye rechecked so I took her back to the vet that had been treating her at the shelter. This was the first time ever I saw posted on the door of the exam room a notice that in GA a vet must give prescriptions when requested. It stated also that the vet was not liable for the quality of any medications from any source other than their office (and lots of other disclaimer and warning stuff).

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post #4 of 13 (permalink) Old 08-08-2010, 10:22 AM
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Gee! I am blessed with the same Vet for the 30 years we have lived in Paris. He and my husband are great friends and he has never asked me about where I got anything or refused treatment. However he is near retirement and has a new one in now and I do not like this vet. Doesn't seem to care about the dog or its owner. When my vet retires I will likely change. I ask now which vet is in before I take Rosie in. He told us a long time ago that his real patients are the humans--so true. Most of the thngs we run to the vet about are harmless to the dog but scare the life out of the human. So, he never has laughed at me or treated anything that I have taken my animals in for as trivial. Well he did laugh the first time I saw him. I took in a runt piglet to have a hernia fixed. He had never done that. most farmers just kill the little piglet--no money in fixings hernias. The piglet came from the Univ of Tenn Vet school where my daughter was attending and she couldn't let the little piglet be put down, so she brought it to me in the middle of the night and put it in the bed with me. That pig grew up to be a big one and family pet.
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post #5 of 13 (permalink) Old 08-08-2010, 02:12 PM
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Originally Posted by Luciledodd View Post
He told us a long time ago that his real patients are the humans--so true. Most of the thngs we run to the vet about are harmless to the dog but scare the life out of the human. So, he never has laughed at me or treated anything that I have taken my animals in for as trivial.
So true! I feel so lucky to have such a wonderful vet. She loves my babies, and actually lives across the street from me, so we see her out on walks and such! Lots of times I have called the office after it's "closed", she sees my number and picks up.

Natalie - Roscoe and Stella's mom, Maddie's part-time mom
"Whoever said you can't buy happiness forgot about little puppies." - Gene Hill
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post #6 of 13 (permalink) Old 08-09-2010, 07:37 AM
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That's horrible, who cares where you got what, vets are suppose to solve the issue I like my vet, I drive him crazy but he says he doesn't mind (First time puppy owner I tend to bring her in with questions a lot)
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post #7 of 13 (permalink) Old 08-09-2010, 09:45 AM
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Ugh! I must say that I'm a hypochondriac when it comes to my dogs' health and I would never tolerate such a response from a vet!!

We pay an awful lot for our vet, but she's wonderful with our dogs!


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post #8 of 13 (permalink) Old 08-09-2010, 10:10 AM
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Originally Posted by SMARTY View Post
Krimsin, I do hope Sully is much better and has no lasting effects from the tick bite. We live in an area of the Country with ticks and our property is covered with trees and deer. Our girls are on Frontline Plus and we still have pulled several ticks off them, most were very small.

If any vet’s staff gave me that attitude when my dog was sick I’d make sure the vet(s) in that office knew what had been said and that it had cost them a client. I did hear one vet say if you want prescriptions to order medications then call that place when you have an emergency. I would never use that vet but it did make me think how good my vet has always been to meet me day, night or weekends.

Friday my new little rescue had to have an eye rechecked so I took her back to the vet that had been treating her at the shelter. This was the first time ever I saw posted on the door of the exam room a notice that in GA a vet must give prescriptions when requested. It stated also that the vet was not liable for the quality of any medications from any source other than their office (and lots of other disclaimer and warning stuff).
Not only that Sandy, but in GA, at least in my area, if you have not gotten all the medication, shots, etc., from the vet, or have records from another vet, you cannot board your dog at the vets, or take him in for surgery unless they re-do those things and run tests..Think about heartworm. If you are buying the preventative from another source, nope..the vet will check to see if the dog is negative. I guess I can see their points in someways, but like everything else the prices at the vet have gone up 3 times more than they were 2 years ago. What I buy from the vet is not working, Comfortis, and the tick preventative..about 2 weeks after comfortis, Bailey has little fleas, he is on a wood floor, not carpet, but we walk along wooded ares..

Sir Winston sez "Non Basta Una Vita.

Flynn, lady-in-waiting to Sir Winston and Lady Mia
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post #9 of 13 (permalink) Old 08-09-2010, 10:11 AM
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Ugh! I must say that I'm a hypochondriac when it comes to my dogs' health and I would never tolerate such a response from a vet!!

We pay an awful lot for our vet, but she's wonderful with our dogs!
If you ask your vet what their policies are I think you will find out they will react the same to that same situation. Call and talk, you will be surprised I think

Sir Winston sez "Non Basta Una Vita.

Flynn, lady-in-waiting to Sir Winston and Lady Mia
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post #10 of 13 (permalink) Old 08-09-2010, 11:02 AM
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That sounds odd, it's not like you are expecting them to refund you something. I would think if a dog is having an issue no matter what you did the vet would take care of it. Seems like mine does. Guess I hit it lucky
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