Fromm Family Food response - Havanese Forum : Havanese Forums
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post #1 of 1 (permalink) Old 05-02-2007, 11:54 AM Thread Starter
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Fromm Family Food response

In light of all the recalls, I emailed Fromm Family Foods to ask if there was any chance of their food ending up on the recall list and how they could prevent it, especially since some of the companies are saying that these ingredients weren't even supposed to be in their food and were added without consent.

I received a reply this morning, apologizing for the delay because there are only three people that work in the office. It was nice of them to answer with a staff that small.

Here it is:
Dear Kimberly,

Thank you for your email and interest in Fromm Family Foods.

Let me start off with saying that what is happening in the pet food industry is certainly a tragedy, and our hearts go out to all pet owners affected.

I can't speak for other companies, but what I can tell you is that Fromm Family Foods is different, for all the right reasons.

First we make all of our dry kibble here at our own USDA inspected plant in Mequon, Wisconsin the same way we have since 1949 ~ one bag at a time.

Second, we do not use any of the ingredients involved in the recall, and although they have been changing the pattern is from sub or fraction ingredients to inflate the protein rates. This again, we do not use.

Instead we choose whole grains, barley and whole rice. And all of our meats are human quality full meats. Not reformed or processed, fake, meats.
He went on to answer my other question on how to order their food directly from them and they only charge $3 handling fee (shipping is already included in the price) for the first 99 pounds, but still encouraged me to use a local retailer or distributor if possible.

I've only been using their foods for two months, but I really like the ingredient list and the freshness is evident when you open a bag. The canned food isn't used often here, but I did use some and can't believe how great it looks. I'm an excellent cook and this looks better than some of my stews. LOL You can identify every item in the can upon opening it. (There is a photo on their site and it looks the exact same except for the china plate and sprig of parsley.)
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