Airlines blunder - Havanese Forum : Havanese Forums
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post #1 of 15 (permalink) Old 03-14-2018, 12:13 PM Thread Starter
Dave T
 
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Airlines blunder

what a shame https://gizmodo.com/united-makes-pas...ppy-1823745993

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post #2 of 15 (permalink) Old 03-14-2018, 01:22 PM
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Unbelievable story. Poor woman was travelling with two small children and an airline approved carrier...some news stories noted that you arenít allowed to disobey an directive of an airline attendant which probably contributed to incident. The attendant must have been out of control to do such a stupid thing. It made me sick to see the news stories. I am glad it got a lot of attention so it is unlikely to happen again.
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post #3 of 15 (permalink) Old 03-14-2018, 02:58 PM
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It's horrible that the flight attendant did this, and I hope there are consequences for her.

HOWEVER, I really think the pet owner has to take responsibility in a case like this too. I understand that traveling with children and a pet is stressful. But if she had been told to put an unticketed infant in the overhead, would she have? Of course not! Yet she caved to pressure and put her dog up there. If I had been in the same situation, I am POSITIVE that if I could not have made the attendant change their mind, I would have gotten off the plane. Then I would have made a HUGE stink with the airline. Losing the plane tickets and the inconvenience of getting home later would NOT be more valuable to me than the safety of my animal.

I remember my mom telling me, "If so-and-so told you to jump off a bridge, would you do it?!?!" People need to THINK. And ultimately, in a situation like this, the woman DID have choices.


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post #4 of 15 (permalink) Old 03-14-2018, 04:00 PM
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Agree, Karen. I would have exited the plane, dog and children intow and taken my sweet time gathering my belongings so that fellow passengers could record the incident!! Also slightly horrified that other passengers could hear the puppy barking in the overhead...werenít there other attendants who could have intervened...this was a long flight from Houston to NY. I like to think as another passenger I would have tried to speak to someone rather just than witness it. Asked for the captain to come back etc. like the other United incident with evicting passengers so a crew member could ride, one can only hope the media coverage of this prevents other incidents.
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post #5 of 15 (permalink) Old 03-14-2018, 11:06 PM
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Omg! I don't know why I haven't heard this yet..just absolutely devastated, couldn't imagine...would definitely leave the plane.
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post #6 of 15 (permalink) Old 03-14-2018, 11:07 PM
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I'd name the thread Airline Homicide

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post #7 of 15 (permalink) Old 03-15-2018, 12:27 AM
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I'm with Karen... no matter the airline or the cost of the ticket, I would exit the plane. However, I would first ask to talk to the attendant in charge of the cabin (not just the flight attendant who told me to do it) and try to have a rational discussion (explain their policy, that you'd paid for them to be able to go under the seat, etc). If that didn't work, I would tell them that I was exiting the plane (and remind them that, by law, they couldn't transport my baggage without me so they would have to unload my bags too), and then yes, take my time to gather up my things... I imagine by the time I was at the door the captain would have been told that someone was deplaning and he'd have to wait til the baggage was unloaded and it might have been resolved at that point.
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post #8 of 15 (permalink) Old 03-15-2018, 09:02 AM
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Quote:
Originally Posted by Melissa Brill View Post
I'm with Karen... no matter the airline or the cost of the ticket, I would exit the plane. However, I would first ask to talk to the attendant in charge of the cabin (not just the flight attendant who told me to do it) and try to have a rational discussion (explain their policy, that you'd paid for them to be able to go under the seat, etc). If that didn't work, I would tell them that I was exiting the plane (and remind them that, by law, they couldn't transport my baggage without me so they would have to unload my bags too), and then yes, take my time to gather up my things... I imagine by the time I was at the door the captain would have been told that someone was deplaning and he'd have to wait til the baggage was unloaded and it might have been resolved at that point.
EXCELLENT strategy!


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post #9 of 15 (permalink) Old 03-15-2018, 10:36 AM
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I feel terrible for the family's loss. But no way in H*** I would have put my dog in that bin or as a passenger, listen to the distress he was in and do nothing. I'm wondering if it was a case of being too trusting of authority? "Well I guess it's okay if they are insisting I do it"? Just makes me sad and a bit angry.
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post #10 of 15 (permalink) Old 03-15-2018, 10:56 AM
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And yesterday same airline flew a dog going to Kansas to Japan! Not their best week.
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