Join Date: Feb 2012
Submit Photo: 1
Photo Submissions 9 Times in 9 Posts
I'm sorry about her haircut. If it's any comfort, she still looks cute after!
I hope you don't swear off all groomers! Not all of us are like this. I too, hate groomers who go clipper happy with everything. If the whole body of a dog is very matted, I will not demat because it's a very large surface area, BUT, I always call the owner before I shave or cut anything. I never touch ears or tail unless the owner specifies. And even then, a quick phone call isn't hard to do! That groomer should have called to make sure what you wanted done to the head, even if it was matted. I will always demat ears, tail, and face - if it is pelted then that is another story, but it does not sound like Sophie was in a bad state. Dematting does take time, but sounds like the groomer just wanted a quick groom and shaved the hair. I'm really sorry you had to experience this.