Lupine Collars, Harnesses and Leashes.... - Havanese Forum : Havanese Forums
 
LinkBack Thread Tools Display Modes
post #1 of 5 (permalink) Old 04-24-2012, 05:22 PM Thread Starter
Senior Member
 
lanabanana's Avatar
 
Join Date: Jul 2011
Location: Windsor, VT
Posts: 241
Submit Photo: 2
Photo Nominations 1 Time in 1 Post
Lupine Collars, Harnesses and Leashes....

My "other dog" Tess really HATES her harness. We've tried various types and she doesn't like any of them, but I prefer the Lupine 1/2" harness because it is light and fits well.

We drove from TN to VT on the 14th and Tess chewed completely through her harness when I wasn't looking. I had heard that Lupine will replace their products, even if they are damaged by the dog. I mailed the mangled harness last week and today, less than a week from when I mailed it, a replacement harness is in my mailbox! Now THAT is good customer service and will make me recommend them time and time again.

Next time we're on a long ride though, I'll take Tess's harness off while in the car!
lanabanana is offline  
Sponsored Links
Advertisement
 
post #2 of 5 (permalink) Old 04-24-2012, 08:06 PM
Linda
 
HavaneseSoon's Avatar
 
Join Date: Nov 2008
Location: Eastern North Carolina
Posts: 5,409
Submit Photo: 73
Photo Submissions 24 Times in 22 Posts
Good deal!



Dexter & Jack
"One Hav is NOT enough to enjoy the RLH skills!"
HavaneseSoon is offline  
post #3 of 5 (permalink) Old 04-24-2012, 09:52 PM
Linda
 
motherslittlehelper's Avatar
 
Join Date: Mar 2010
Location: Southwest Washington
Posts: 3,646
Submit Photo: 0
Photo Submissions 22 Times in 21 Posts
That IS good customer service. I have a few Lupine collars, leashes and harnesses here. They are quite sturdy. Tess, you stinker!

Linda, Augie & Finn's Mom
motherslittlehelper is offline  
 
post #4 of 5 (permalink) Old 04-24-2012, 09:57 PM
Senior Member
 
Kathie's Avatar
 
Join Date: Jul 2008
Location: SE Georgia
Posts: 4,515
Submit Photo: 0
Photo Submissions 12 Times in 12 Posts
It's good to know there a few companies out there who stand by their products!

Kathie, Abby & McGee's Mom
Kathie is offline  
post #5 of 5 (permalink) Old 04-24-2012, 11:59 PM
Senior Member
 
HannahBearsMom's Avatar
 
Join Date: Jul 2011
Location: Northern Virginia
Posts: 531
Submit Photo: 5
Photo Submissions 6 Times in 6 Posts
I'm planning to get a Lupine leash when I take Maccabee to the vet on Saturday. He chewed through a leash last Sunday, and chewed through the tether for his Tagalog car seat not long ago. Excellent customer service from Solvit, the car seat company. The woman I spoke in said she would consider it "broken" and replace it under the warranty. Then, she said she wod send 2 tethers, "just in case.". I received them within days.

___________________
Laurie

Starborn Light My Fire (Maccabee)


HannahBearsMom is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Havanese Forum : Havanese Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome