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HELP! Breeder Q
As many of you know, I have been looking for a Havanese puppy for over a month. I have learned so much on the Forum and I thank each of you for your comments and suggestions.
However, I do have a dilemma and I need some advice. I know I shouldn't have gotten my heart set on a certain color and gender of the puppies, but I did before I joined the Forum. I wanted a black/white girl and I found one that I loved from a reputable breeder but she already had a deposit on her. I continued my search and came across a breeder whom I believe is VERY REPUTABLE. She had three males (none black & white) available and she and I e-mailed and called back and forth about two of the puppies. One sold and I decided I wanted the other puppy. I filled out the application, was approved, and sent her a check and two signed copies of the contract on Wed., Nov. 7. She called me on Sat., Nov. 10 and told me she hadn't received the check and had others interested in the puppy. I told her I had mailed the check and contracts and found out later that day that she had received the package on Sat., Nov. 10.
As of this past Sat., Nov. 17 I had not heard anything. I e-mailed her and asked her to send me some updated pictures of the puppy and to call me at her convenience to make arrangements for me to get the puppy. As of yesterday, Nov. 20, she still had not mailed my copy of the fully executed contract nor had she cashed my check.
It is clearly stated in her contract that she has a "100% refund provided living dog and registration papers are returned to seller." It also states "this animal is guaranteed for 30 days at the option and expense of the buyer. If the dog is found to be unsatisfactory, the seller shall refund 100% of purchase price provided living dog and registration papers are returned to seller."
I think this is very generous! However, I received a call this morning from the first breeder (black/white girl) asking if I had purchased a puppy. The purchaser has decided against getting the little girl and the breeder wanted to know if I was still interested.
I e-mailed my breeder right away. Since she was having someone come by today to look at the third (and final) puppy, I called her to ask if I could cancel the contract and if she had anyone else interested in "my" puppy. She was clearly disappointed (understandably) and said she will cash my check and keep out $200, returning the balance to me.
I feel just TERRIBLE about this. I have cried and cried for the past two hours. I even offered to go ahead and buy her puppy but she said that she didn't want me to do that.
I felt that since she had a 30-day return policy on the dog, the cancellation wouldn't be a problem. I would NEVER have returned the dog within 30 days once I had him.
Can anyone tell me if they have heard of a similar situation. I really am excited about the black/white female but just feel that I have let this breeder down!