Join Date: Aug 2006
Location: San Francisco Bay Area
Submit Photo: 5
Photo Submissions 19 Times in 13 Posts
I found a lot of positive reviews online after I posted this so I decided to order through them anyway. Funny thing is that I really wanted one main item ($85) and I added two small items, and when I processed the order everything showed as available, but my confirmation only showed the two small items had been ordered for a total of $11 (inc. shipping and tax). I immediately found their contact info and called right away. I had great personal customer service and she found on last item of what I wanted in their stockroom and added it to my order.
They are located right in Oakland! I had no idea they are so close. She said that I could come up and see the pet store that they are affiliated with, but that the prices in the store are slightly higher than the online prices. I don't need the item until I pack to leave for Wesminster, so I'll let them ship it instead.
Anyway, so far it is all good. I'll post a review here when my order arrives.