Goldie and Stogie
Join Date: Aug 2006
Submit Photo: 7
Photo Submissions 13 Times in 10 Posts
Updates on Calendars
I just got home last night from Africa. I have not caught up on threads because I am not even caught up on sleep. Haha.
I wanted to say I had an AMAZING time!
I was a million times better than I expected.
I am going to address a few things that I know have come up BEFORE I read a bunch of posts that are going to irritate me.
First: I should have never taken on the calendar project last minute. I should have said no. There was no time to deal with things that came up.
Second: I didn't get paid to deal with the time involved OR the hassle, so Im going to do very little apoplogizing. You would NOT believe the emails that started the day I started the project.
The day I was supposed to leave I realized the printers messed up the amount. They were delivered late and short on quantity. Thank god Dawna dealt with them. All they could say was they were sorry and would reprint some. Not a lot I can do about that, ecsp. from Africa.
On the credit cards. Your info was printed so I could charge you and wiped from the internet. So nothing is stored there. It encripted and safe to begin with, but I understand your concern. The invoices that were mailed out, were a mistake. It should not have been included and I am sorry. They are not "kept on file" and Im aware of the law, I have a business.
A mistake. Im sorry, thats all I can say.
Those who paid for the calendars through my site, have NOT been charged. If you want your money back, mail me your calendar and I wont charge you.
That goes for Paypal people to, mail them back to me and I will refund you.
As far as wrapping in plastic and etc... get over it. I was trying to do it in an economical manner, and its for freaking charity!!!!!!! If your calendar got wet, let me know I will send another.
Those that have NOT got them, should soon, the rest are being mailed by me on Monday. I am sorry you missed January but they DO go through Feb 09, no one is getting ripped off.
The amount of complaining emails is ungodly. Im sorry I took it on, Im sorry you are disappointed and Im sorry there were errors on the printer end.
I wont be doing it again,. You have no idea the cost and the stress involved.
I have not read the other threads, this is just the complaints I have heard via email and talking to others. A BIG THANK YOU to Dawna for calling the printers, and mailing some more out. Without her, most would not have their calendars.
This really shouldn't turn into a complaint thread either because I am fairly over it. So my apology is for taking on the project last minute and for sending out the cc info on invoices.
This forum is FREE to everyone and costs me time and money every day. When it becomes a bigger headache to me than whats it worth, how do you think I feel? When I have to worry about checking it because people are unhappy, how motivated am I to even keep it up? Thank goodness so many good souls are here and I know its worth it. Just remember when little things or people on here make you upset, before you complain, realize its a free place!