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post #1 of 6 (permalink) Old 07-11-2008, 01:05 PM Thread Starter
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Update about Halo dog food

Here's an update about my dealings with Halo dog food.
Since I ordered a couple large bags of dry and wet food directly from Halo the day before my dogs got sick, when I called them they said they would reroute the shipment of Halo food and it would go back to the company instead of coming to me. Instead, yesterday I got a large box from Halo and my account was charged today for it.
Also, someone from a hav list emailed me and gave me the details of my phone conversations with the people at Halo and had even more information about MY dealings with them than they've given ME. What right do they have to give out personal information? What they revealed wasn't bad (it was that I was going to let them test the food and I would also privately have it tested) however I feel that's MY right to talk about, not theirs.
I called them this am and called again however they're 'busy' and I've only been able to talk to the person who answers their phone and there's nothing she can do.
If I had any trust in this company before it's gone now.

Jan
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post #2 of 6 (permalink) Old 07-11-2008, 01:28 PM
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Jan - doesn't a talk personality (Ellen D.) recommend this food? Perhaps you could call the publicist and let them know that there may be a major problem and Ellen should get her name off it ASAP. That ought to get Halo moving real quick! LOL


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post #3 of 6 (permalink) Old 07-11-2008, 01:35 PM Thread Starter
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Originally Posted by Me&2Girls View Post
Jan - doesn't a talk personality (Ellen D.) recommend this food? Perhaps you could call the publicist and let them know that there may be a major problem and Ellen should get her name off it ASAP. That ought to get Halo moving real quick! LOL
She bought the company.

Jan
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post #4 of 6 (permalink) Old 07-11-2008, 01:37 PM
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Jan I am so sorry you are going through this. I didn't know Ellen bought the Company, but from watching her show I am sure if you wrote/called her show she would take action if she knew what was going on. I dont know what her level of involvment in the Company is, but you should try it.

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post #5 of 6 (permalink) Old 07-11-2008, 01:48 PM Thread Starter
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Jan I am so sorry you are going through this. I didn't know Ellen bought the Company, but from watching her show I am sure if you wrote/called her show she would take action if she knew what was going on. I dont know what her level of involvment in the Company is, but you should try it.
I wrote her through the website she has. I'll let you know if I hear anything back.
I'm so upset over all this that I even posted to her comments section that all can see...but my comments haven't shown up. Go figure

Jan
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post #6 of 6 (permalink) Old 07-11-2008, 04:27 PM
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Ellen is only a part owner of the company. This fund is a major owner -
Pegasus Capital Advisors, a private equity fund manager with offices in New York and Cos Cob, CT, holds majority ownership in Halo, Purely for Pets.

I was feeding my girls a forkful of the Halo Chicken stew on their meals but I've switched to Nature's Variety Praire Chicken stew. It has much more chicken in it.

Jan, I'm sorry you are having to go through this with Halo. You wonder if there are any ethical companies left anymore.......

Susan

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