Join Date: Apr 2007
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Update about Halo dog food
Here's an update about my dealings with Halo dog food.
Since I ordered a couple large bags of dry and wet food directly from Halo the day before my dogs got sick, when I called them they said they would reroute the shipment of Halo food and it would go back to the company instead of coming to me. Instead, yesterday I got a large box from Halo and my account was charged today for it.
Also, someone from a hav list emailed me and gave me the details of my phone conversations with the people at Halo and had even more information about MY dealings with them than they've given ME. What right do they have to give out personal information? What they revealed wasn't bad (it was that I was going to let them test the food and I would also privately have it tested) however I feel that's MY right to talk about, not theirs.
I called them this am and called again however they're 'busy' and I've only been able to talk to the person who answers their phone and there's nothing she can do.
If I had any trust in this company before it's gone now.