Your opinions on Petsmart grooming? - Havanese Forum : Havanese Forums
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post #1 of 20 (permalink) Old 07-28-2008, 09:23 PM Thread Starter
Miko and Milo
 
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Your opinions on Petsmart grooming?

How do you guys feel about Petsmart grooming? It is relatively cheaper than local groomers and they seem to get the job done. Do you like the shampoo and conditioner they use?
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post #2 of 20 (permalink) Old 07-28-2008, 09:36 PM
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For just a wash I think they are probably fine. But I like Bogart and Brando to be cut/styled a specific way which they would never do because it takes far too long.
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post #3 of 20 (permalink) Old 07-28-2008, 09:57 PM
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Just for bathing they are fine. Cutting nerver again. I have used them 2 or 3 times and I was disappointed and then on the last time MAD they shaved Lilly when they didn't need to and when they did they cut her serveral places. I now do it all myself. I take her to the vet for the anal expression and use a dremmal for the nails. She can be difficult and so can I but they weren't nice to her. Perhaps your local one would be different.

Katrina

and Princess Furface ---Lilly
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post #4 of 20 (permalink) Old 07-28-2008, 10:08 PM
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When Stella and I were in the Boston area last Christmas, I took her to Petsmart to be groomed. I was not happy with the way they chopped her. My local groomer does a much better job and charges a lot less. Next time I'll just let her get shaggy and have it done when I get home.

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post #5 of 20 (permalink) Old 07-28-2008, 10:21 PM
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I let one of the PetSmart grooming salons near me do their "puppy package" on Roxie once (bath, nails, ears, and a sanitary trim)... NEVER AGAIN. They cut a big old square of hair from around her booty... like 4x3 or something! It was ridiculous looking. And she was trembling like crazy when I picked her up which I didn't blame on them at the time since she'd never been groomed but since then she has not been near as scared seeming at any other groomer so who knows? They also trimmed the hair in the corner of her eyes after being told specifically NOT to do so. I was so unhappy and upset that I called and complained strongly enough to get my money back... after they tried to appease me by giving me a coupon for a free grooming. (Who would go back after that??)

That being said, the next closest PetSmart to me comes highly recommended by a friend so I finally took Roxie there for JUST a bath to see how it went. The salon was much cleaner, the people much nicer and interested in listening to what I wanted. After a couple of baths I let them do the puppy package and they did exactly what I asked.

I'm still visiting other places for baths and nails hoping to find a place I'll want to work with when I'm ready to get Roxie a more extensive grooming but I have been happy with this second PetSmart. I'm asking friends with nicely groomed doggies (and strangers sometimes ) for groomer recommendations. I'm discovering that a good part of a successful grooming experience is having enough knowledge to know what you want and to know how to communicate it to the groomer. I learned a new grooming lesson today... no top knots with rubber bands!! I picked Roxie up and she had a purple and yellow bow in her hair (which I didn't ask for or want). It soooo didn't suit her (she's not a girly-girl at all ) and it was really hard to remove the little rubberband. I know the groomer was just trying to do a little something nice, but next time I will be sure to say "no bows, no rubber bands".

~Ann and Roxie

Last edited by isshinryu_mom; 07-28-2008 at 10:25 PM.
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post #6 of 20 (permalink) Old 07-28-2008, 11:07 PM
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I do Cicero myself, but most people are happy with our local PetSmart. My daughter takes her yorkie there and she is happy with their work. They seem to do a better job than most of the other grommers in our area.


Cicero trained Dale & Ronnie
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post #7 of 20 (permalink) Old 07-28-2008, 11:41 PM
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it probably depends on the groomer...

why not ask another customer who is finished what their experience has been?

I didn't just get havanese, I got a lifestyle!
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post #8 of 20 (permalink) Old 07-29-2008, 12:07 AM
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Quote:
Originally Posted by miko View Post
How do you guys feel about Petsmart grooming? It is relatively cheaper than local groomers and they seem to get the job done. Do you like the shampoo and conditioner they use?
It all depends on the groomer doing the dog. I was at Petsmart over the weekend and watched the different groomers. There was one there I'd actually let do my dogs on a trial basis. Groomers are like hair stylists. You can go into the cheapest salon around and get a great stylist or go to the most expensive place in town and get the worst hair job you've ever had.

Jan
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post #9 of 20 (permalink) Old 07-29-2008, 12:12 AM
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that is exactly like what I was thinking...

just like the public college I attended...many of those professors also taught at more expensive private schools.

I think a good groomer who loves and understands your dog is the one to find!

I didn't just get havanese, I got a lifestyle!
Linda
Loving Havanese since 2003
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post #10 of 20 (permalink) Old 07-29-2008, 04:22 AM
 
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I agree! I moved to a new city last year and knew nothing about the area and I've had the hardest time finding a good groomer. When I moved, my Havanese was only a few months old, so I would just take him to the vet I found to get puppy cuts. Once I wanted his hair grown out more and they messed him up a few times (cutting his ears and never hand clipping, always a razor) I thought I'd try somewhere else.

So.... I took my Havanese and my new mini poodle to some boutique looking grooming salon. They seemed wonderful and took notes on what I wanted. Well.... it was the worst experience ever! I specifically said NOT to cut the hair on my Havs face bc the hair was almost grown out past his eyes to lay flat on the nose.... I picked him up and everything was cut...it's still not grown out yet and his hair doesn't stand up as much. With my poodle, I specifically told them JUST a puppy cut and I hated the poodle look. His face hair was cut soooo short (they REALLY wanted to shave it) and he came back with a poof tail because they had shaved around the tail. I was very upset to say the least.

I've been taking my dogs to the puppy and now intermediate training at the PetSmart down the street and always thought their grooming looked cheap. I finally gave in when my poodle's hair was about 2 inches long and he looked like a big ball of hair. I figured they couldn't really screw it up! haha It was actually the best grooming experience I've had! The groomer did everything I asked, and even told me next time she would hand clip him if I wanted to keep his hair a little longer. We got there a few mins early to pick him up, while she was still finishing his face, and from watching behind the glass she handled him wonderfully. I really like that I could actually sit and watch them groomed the whole time if I wanted. I feel like I could jump in and stop them before they did anything wrong unlike most places I've been where you must leave for a few hours and never know what you'll come back too!! Next... I'll take my Hav after his hair has grown out a bit more!
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