I see her talking about "respect",and can certainly see (and agree) with her point of view.
She says, "They’re not capable of processing abstract concepts like respect, guilt, shame or responsibility. " I think that's different than trust, however. I think dogs (and other animals) can and do learn to trust their handler, if handled kindly and predictably. (I think animals care a LOT about predictability in their handlers)
I think where a lot of +R trainers get stuck is not going BEYOND the "cookie as reward" mentality, and don't work hard enough to develop the dog's perceived value in the RELATIONSHIP between the dog and handler. I know that the more I develop "personal play" with Kodi (this is relational, between just him and me, no toy or food in the picture) the more reliable he is in a competition setting, where there IS no possibility of food as a reward. (or, if I were so inclined, of punishment, either!
I want Kodi's whole outlook to be that THE most rewarding thing he can do is to "play" with this fun, exciting partner. (hopefully, ME!
) Since I WON'T use +P, even in training, that's the ONLY way I can keep him paying attention to me and heel around 4 dog bowls full of food, the way I must in an offset figure 8. It's also the only reason he could possibly have to leave off chasing that chipmunk in the woods and return to me when I call, tail wagging.